Get in Touch With Us
Got a question about something you've read on brainboxx.co.uk, spotted a detail that needs updating, or want to flag an offer that's changed? This page covers how to get in touch and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our editorial team. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to close out enquiries.
A short summary of what your message is about helps us route it to the right person and respond faster. If it relates to a specific brand featured on the site, for example one of the operators mentioned in our Best Non GamStop Casinos 2026 guide, telling us which one saves everyone time.
What You Can Get in Touch About
- Questions about how we review sites — if you want more detail on how a casino not on Gamstop earned its ranking, our editorial rating, or how a free spins offer works, ask and we'll explain.
- Corrections and out-of-date information — bonus terms, wagering conditions and welcome packages at non Gamstop casinos change regularly. If something on the site looks stale or inaccurate, tell us and we'll look into it.
- Content suggestions — if there's a topic around casinos not on Gamstop, payment methods, or game selection you'd like us to cover in more depth, we're happy to hear it.
- Partnership or editorial enquiries — if you represent an operator or affiliate and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling behaviour — if you or someone you know is struggling with gambling and wants information on support options, let us know in your message and we'll point you towards resources appropriate for your situation.
What Happens Once You've Sent a Message
Every message is read by a member of our team, not filtered by a bot. We aim to reply within a couple of working days, though enquiries that need fact-checking against an operator's current terms — such as a bonus percentage or a free spins count — can take a little longer, since we won't confirm anything we haven't verified.
Before You Write In: Common Questions We Can Usually Answer Straight Away
A few things come up often enough that you may find the answer faster elsewhere on the site. Our Best Non GamStop Casinos 2026 page covers how we rank operators, what to check before signing up, and how payment methods and bonus terms typically work at these sites. If your question is about a specific welcome offer's wagering requirements or expiry, checking that page first — then following up with us if anything's still unclear — usually gets you an answer sooner.
Our Commitment to Accuracy
We keep brainboxx.co.uk honest and current by relying partly on reader feedback. If something we've published about a casino, a bonus, or a payment method turns out to be wrong or has changed, we want to know. This applies whether the feedback is positive or negative — both help us keep the site useful for the next person researching casinos not on Gamstop.
All content on this site is intended for readers aged 18 and over. If you have any doubts about your eligibility to gamble or about the suitability of any site we cover, please raise this with us directly rather than proceeding.
Thank you for taking the time to read this far. We'd rather hear from you and get something right than have inaccurate information sit on the site unchallenged.